Nissan Versa (N17): Door does not lock/unlock with door request switch

Nissan Versa 2nd generation (N17) Service Manual / Body exterior, doors, roof & vehicle security / Door & lock (DLK) / Door does not lock/unlock with door request switch

All door request switches

ALL DOOR REQUEST SWITCHES : Description

All doors do not lock/unlock using all door request switches.

ALL DOOR REQUEST SWITCHES : Diagnosis Procedure

1.CHECK REMOTE KEYLESS ENTRY FUNCTION

Check remote keyless entry function.

Does door lock/unlock with Intelligent Key button?

YES >> GO TO 2.

NO >> Refer to DLK "REMOTE KEYLESS ENTRY FUNCTION : System Description".

2.CHECK LOCK/UNLOCK BY I-KEY SETTING IN WORK SUPPORT

  1. Select INTELLIGENT KEY of BCM using CONSULT.
  2. Select LOCK/UNLOCK BY I-KEY in WORK SUPPORT mode.
  3. Check LOCK/UNLOCK BY I-KEY setting in WORK SUPPORT.

    Refer to BCS "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY)".

Is the inspection result normal?

YES >> GO TO 3.

NO >> Set "ON" in "LOCK/UNLOCK BY I-KEY".

3.CHECK DOOR SWITCH

Check door switch.

Refer to DLK "Component Function Check".

Is the inspection result normal?

YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.CHECK INSIDE KEY ANTENNA

Check inside key antenna.

  • Instrument center: Refer to DLK "DTC Logic".
  • Console: Refer to DLK "DTC Logic".
  • Trunk room: Refer to DLK "DTC Logic".

Is the inspection result normal?

YES >> GO TO 5.

NO >> Repair or replace the malfunctioning parts.

5.CHECK OUTSIDE KEY ANTENNA

Check outside key antenna.

  • Driver side: Refer to DLK "DTC Logic".
  • Passenger side: Refer to DLK "DTC Logic".
  • Rear bumper: Refer to DLK "DTC Logic".

Is the inspection result normal?

YES >> GO TO 6.

NO >> Repair or replace the malfunctioning parts.

6.REPLACE BCM

  1. Replace BCM. Refer to BCS "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal?

YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI "Intermittent Incident".

Driver side door request switch

DRIVER SIDE DOOR REQUEST SWITCH : Description

All doors do not lock/unlock using driver side door request switch.

DRIVER SIDE DOOR REQUEST SWITCH : Diagnosis Procedure

1.CHECK DRIVER SIDE DOOR REQUEST SWITCH

Check driver side door request switch.

Refer to DLK "Component Function Check".

Is the inspection result normal?

YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.CHECK OUTSIDE KEY ANTENNA

Check outside key antenna (driver side).

Refer to DLK "DTC Logic".

Is the inspection result normal?

YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.REPLACE BCM

  1. Replace BCM. Refer to BCS "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal?

YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI "Intermittent Incident".

Passenger side door request switch

PASSENGER SIDE DOOR REQUEST SWITCH : Description

All doors do not lock/unlock using passenger side door request switch.

PASSENGER SIDE DOOR REQUEST SWITCH : Diagnosis Procedure

1.CHECK PASSENGER SIDE DOOR REQUEST SWITCH

Check passenger side door request switch.

Refer to DLK "Component Function Check".

Is the inspection result normal?

YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.CHECK OUTSIDE KEY ANTENNA

Check outside key antenna (passenger side).

Refer to DLK "DTC Logic".

Is the inspection result normal?

YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.REPLACE BCM

  1. Replace BCM. Refer to BCS "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal?

YES >> Inspection End

NO >> Check intermittent incident. Refer to GI "Intermittent Incident".

Door does not lock/unlock with driver side door lock knob or door key cylinder

Diagnosis Procedure 1.CHECK POWER DOOR LOCK OPERATION Check power door lock operation. Does door lock/unlock with door lock and unlock switch? YES >> GO TO 2. NO >> Refer to DLK " ...

Door does not lock/unlock with intelligent key

Diagnosis Procedure 1.CHECK POWER DOOR LOCK OPERATION Check power door lock operation. Does door lock/unlock with door lock and unlock switch? YES >> GO TO 2. NO >> Refer to DLK &qu ...

Other materials:

Main power supply and ground circuit
Diagnosis Procedure 1.CHECK TCM POWER CIRCUIT 1 Turn the ignition switch OFF. Disconnect the TCM connector. Check the voltage between the TCM harness connector terminals and ground.  Is the inspection result normal? YES >> GO TO 2. NO >> GO TO 4. 2.CHECK TCM POWER ...

Diagnosis system (BCM)
COMMON ITEM COMMON ITEM : CONSULT Function (BCM - COMMON ITEM) APPLICATION ITEM CONSULT performs the following functions via CAN communication with BCM.  SYSTEM APPLICATION BCM can perform the following functions.  INTELLIGENT KEY INTELLIGENT KEY : CONSULT Function (BCM - INT ...

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