Nissan Versa
Sedan Service Manual
Driver information & multimedia » Audio, visual & navigation system (AV)
Multi AV system

Symptom Table

RELATED TO AUDIO

Symptoms	Check items	Probable malfunction location
The disk cannot be removed.	AV control unit	Malfunction in AV control unit. Refer to AV "On Board Diagnosis Function".
No sound comes out or the level of the sound is low.	No sound from all speakers.	- Speaker circuit shorted to ground. Refer to AV"Wiring Diagram". - AV control unit power supply and ground circuits malfunction. Refer to AV "AV CONTROL UNIT : Diagnosis Procedure".
No sound comes out or the level of the sound is low.	Only a certain speaker (front door speaker LH, front door speaker RH, rear door speaker LH, rear door speaker RH) does not output sound.	- Poor connector connection of speaker. - Sound signal circuit malfunction between AV control unit and speaker. Refer to: - AV "Diagnosis Procedure" (front door speaker). - AV "Diagnosis Procedure" (rear door speaker). - Malfunction in speaker. Refer to: - AV "Removal and Installation" (front door speaker). - AV "Removal and Installation" (rear door speaker). - Malfunction in AV control unit. Refer to AV "On Board Diagnosis Function".
Noise is mixed with audio.	Noise comes out from all speakers.	Malfunction in AV control unit. Refer to AV "On Board Diagnosis Function".
	Noise comes out only from a certain speaker (front door speaker LH, front door speaker RH, rear door speaker LH, rear door speaker RH).	- Poor connector connection of speaker. - Sound signal circuit malfunction between AV control unit and speaker. Refer to: - AV "Diagnosis Procedure" (front door speaker). - AV "Diagnosis Procedure" (rear door speaker). - Malfunction in speaker. - Poor Installation of speaker (e.g. backlash and looseness). Refer to: - AV "Removal and Installation" (front door speaker). - AV "Removal and Installation" (rear door speaker). - Malfunction in AV control unit. Refer to AV "On Board Diagnosis Function".
	Noise is mixed with radio only (when the vehicle hits a bump or while driving over bad roads)	Poor connector connection of antenna or antenna feeder. Refer to AV "Feeder Layout".
No radio reception or poor reception.	- Other audio sounds are normal. - Any radio station cannot be received or poor reception is caused even after moving to a service area with good reception (e.g. a place with clear view and no obstacles generating external noises).	- Antenna amp. ON signal circuit malfunction. Refer to AV "Diagnosis Procedure". - Poor connector connection of antenna or antenna feeder. Refer to AV "Feeder Layout".
No satellite radio reception.	There is malfunction in the CONSULT self diagnosis result. Refer to AV "CONSULT Function".	- Malfunction in antenna, antenna feeder or AV control unit. Perform DTC diagnosis. Refer to AV "Diagnosis Procedure". - Poor continuity in antenna feeder. - Poor connector connection of antenna or antenna feeder. Refer to AV "Feeder Layout".
No satellite radio reception.	There is no malfunction in the CONSULT self diagnosis result. Refer to AV "CONSULT Function".	- Poor continuity in antenna feeder. - Poor connector connection of antenna or antenna feeder. - Loose satellite radio antenna mounting nut. Refer to AV "Feeder Layout".
Buzz/rattle sound from speaker	The majority of buzz/rattle sounds are not indicative of an issue with the speaker, usually something nearby the speaker is causing the buzz/rattle.	Refer to "SQUEAK AND RATTLE TROUBLE DIAGNOSIS" in the appropriate interior trim section.

RELATED TO HANDS-FREE PHONE

Before performing diagnosis, confirm that the cellular phone being used by the customer is compatible with the vehicle.
It is possible that a malfunction is occurring due to a version change of the phone even though the phone is a compatible type. This can be confirmed by changing the cellular phone to another compatible type, and check that it operates normally. It is important to determine whether the cause of the malfunction is the vehicle or the cellular phone.

Check Compatibility

1. Make sure the customer's Bluetooth related concern is understood.

2. Verify the customer's concern.

NOTE: The customer's phone may be required, depending upon their concern.

3. Write down the customer's phone brand, model and service provider.

NOTE: It is necessary to know the service provider. On occasion, a given phone may be on the approved list with one provider, but may not be on the approved list with other providers.

Nissan Versa Sedan Service ManualDriver information & multimedia » Audio, visual & navigation system (AV)Multi AV system

Multi AV system

Nissan Versa Sedan Service Manual

Categories

Nissan Versa
Sedan Service Manual
Driver information & multimedia » Audio, visual & navigation system (AV)
Multi AV system