Work Flow
OVERALL SEQUENCE

DETAILED FLOW
1.GET INFORMATION FOR SYMPTOM
Get detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred).
>> GO TO 2.
2.CONFIRM THE SYMPTOM
Try to confirm the symptom described by the customer. Verify relation between the symptom and the condition when the symptom is detected.
>> GO TO 3.
3.PERFORM SELF DIAGNOSTIC RESULT
1. Turn ignition switch ON and wait for 2 seconds or more.
2. Perform Self Diagnostic Result for MULTI AV.
Are any DTCs displayed?
YES >> Refer to AV "DTC Index".
NO >> GO TO 4.
4.PERFORM SYMPTOM DIAGNOSIS
Refer to AV "Symptom Table".
>> GO TO 5
5.FINAL CHECK
Refer to symptom described by the customer in step 1.
Is the symptom still present?
YES >> GO TO 2
NO >> Inspection End.
Diagnosis system (AV Control unit)Description The AV control unit on board diagnosis performs the functions listed in the table below: Perform CONSULT diagnosis if the AV control unit on board diagnosis does not start or t ...
Trunk lid striker
TRUNK LID STRIKER : Removal and Installation
REMOVAL
1. Remove trunk rear plate. Refer to INT "TRUNK REAR PLATE : Removal and
Installation".
2. Remove trunk lid opener cable bolt (A) and trunk lid striker bolts
(B).
3. Remove trunk lid striker (1), disconnect trunk lid opener ca ...
Diagnosis and repair workflow
Work Flow
OVERALL SEQUENCE
DETAILED FLOW
1.INTERVIEW FOR MALFUNCTION
Find out what the customer's concerns are.
>> GO TO 2.
2.SYMPTOM CHECK
Verify the symptom from the customer's information.
>> GO TO 3.
3.BASIC INSPECTION
Check the operation of each part. Check any concer ...